If an individual purchases a product from any of the fisher price stores and places a Fisher-price Recall Refund order, they are supposed to do it within 30 days of the purchase being made. One is also supposed to also follow some rules laid out by the company. These rules are;
One cannot return damaged or broken items. One can only return goods or items purchased directly from the fisher price stores which can be found around the country. It is a must for the product to be returned in its complete original box and packaging. The original receipt of the purchase must be included in the returned order.
How to get Fisher-price Recall Refund stores.
There are 3 main steps one has to follow in order to be able to return a fisher price product and get a refund. These steps are;
One has to complete and print a return form. One has to generate and print a prepaid shipping label. Have the package returned delivered at fisher’s price.
Completion and Printing of the Return Form.
For one to complete the return form, they have to visit the “us return” form page, print out the form, write down all the contact information like name, address, phone number, and email, and write down the order number of the goods being returned, one can also indicate if it is a cash refund they want or an exchange with another good and finish the document by indicating the reason for the return. After filling out the form it is then parked together with the item being returned.
Generating and Printing a Prepaid Shipping Label.
For an individual to generate and print a prepaid shipping label they have to visit the fisher price store website. Once they are logged in one scroll down till they reach the “step two section and label generator,” in the generator section one writes down their full name (first and last) and their zip code, then find their state in the dropdown menu, click on ‘generate label’ and finish by printing the label that appears in the popup window. Once the label is generated and printed it is then folded and placed in a pouch or an envelope that has a clear lining where the barcode can be read and scanned.
Delivery of the Package to Fisher-price Recall Refund.
Before the delivery of the package is done, one has to remove any other barcodes and addresses that may be on the outside of the box, make sure they write down the tracking number of the package, and ask for a receipt that will act as a proof of mailing and make sure the package is not placed in the drop box or the mailbox. Once everything is checked out and confirmed, one then can take the package to the nearest local post office or they can send it through FedEx. After the package has been sent, it can take up to 4 weeks for the recall to be processed. If the request is approved the refunds are then sent to the original mode of payment used before. If it is declined it may take another 4 weeks for the package to be returned. The refunds issued should cover the purchase price of the product and all applicable sales taxes. The process and shipping fee are strictly non-refundable.
Conclusion
Fisher-price is a company that was formed to create toys for children to play and learn with as they grow. The stores have been able to attract a lot of customers and improve their sales because of their openness on their refund policies. The company’s trust is emphasized by its willingness to offer a voluntary recall refund for any product they are producing. They were forced to introduce this recall refund after an incident where some babies died while using the company’s rock and roll chairs. This policy gives a customer assurance of a refund in case of a faulty purchase and it also exhibited the company’s commitment to work with its customers in correcting a defective or problematic product. Once this policy was introduced, there was a renewed assurance to the customers who started gaining trust with the toys produced and gained more customers too. The incident also helped the company to be more vigilant and careful with all the toys they produced and make sure that all the toys are tested before they are sold to the public.
