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Solution 2: Restart the Device
Here’s how you can restart a Virgin Media box:
Steps to restart Virgin TV V6 Box:
- Press the Home button on the V6 remote.
- Select Help & Settings.
- Tap on clear or Reset V6 box.
- Select Restart V6 Box.
- Follow on-screen instructions.
Steps to restart TiVo Box:
- Press the Home button on TiVo Remote.
- Select Help & Settings.
- Tap on Clear or Reset TiVo box.
- Select Restart the TiVo Box.
- Follow on-screen instructions to restart the device.
Solution 3: Check Your Internet Connection
There might be a problem with your router. Check if there’s any problem with the internet connection. You also need to check for the signal strength and internet speed. If the internet connection is too slow, you will have difficulty using internet-based applications on your Virgin Media box. Also, ensure that the router is not placed too far from the Virgin Media box to avoid a weak connection between the router and the Virgin Media box.
