The MX Keys Mini keyboard from Logitech is an exciting offering from Logitech. We do not get backlit Bluetooth keyboards with Type C charging at such a price. With all its features, this keyboard stands out as the best one in its segment. Coming from a brand like Logitech also ensures property warranty and services. But despite all this, this device is not free of faults.
The MX Mini keyboard users have reported several issues with the keyboard. For some people, the backlit feature does not work, while for some others, the keyboard won’t turn on. Again, some users reported that the keyboard was turned on, but it was not working well with their PC. Windows do not register the function keys input provided by the keyboard. Whatever may be the case, there is a cause for everything, and likewise, there is a solution for that. So in this article, we will look into all the possible solutions one can try to fix the keyboard not working issue. Some of the solutions mentioned below have worked for several troubled Logitech MX Keys Mini keyboard users.
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How to fix the Logitech MX Keys Mini keyboard Function keys not working issue?
We will start with the standard solutions first and then move to more specific ones. It is difficult to pinpoint which solution would solve the problem on a particular machine. So, you need to try all the solutions, one after the other, until you find one that works for you.
Reboot your PC:
If you encounter the issue for the first time after using the device for a while, you do not need to worry. Sometimes when WIndows stays on for a long time, it develops certain inconsistencies within the software. This happens due to third-party applications like antivirus programs that significantly affect the system. In such a case, you can try a system reboot. A complete reboot is sometimes enough as a solution.
If the reboot does not fix your Logitech MX Keys Mini keyboard problem, move on to the next possible solution.
Reinstall keyboard drivers
Windows automatically installs the drivers for most devices when connected to the system. When the Logitech MX keys Mini keyboard was connected for the first time, it did the same. But sometimes, that installation can have some inconsistencies. To fix that, you need to reinstall the keyboard drivers.
- Press the Windows Key + X and choose Device Manager from the options that show up.
- In the Device Manager window, find keyboards.
- Double-click on it once you find it, and the list of installed keyboard drivers will show up.
- Here, you will find the Logitech Mini keyboard as well. Once you see it, right-click on it and choose Uninstall device.
- The Uninstall Device window will show up. Click on the Uninstall button, and the device will be removed from the computer.
- Now, go back to the Device Manager window and right-click on keyboards.
- Then select the Scan for hardware changes option. This will install the drivers for your keyboard again. Just do not disconnect the keyboard from your computer during the entire process.
Try the next solution if the reinstallation also does not fix the keyboard issue.
Update keyboard drivers:
Windows need up-to-date drivers to stay compatible with every possible device out there. So if you are on outdated drivers, update the keyboard drivers right away. That might solve your problem with the Logitech MX Keys Mini keyboard Function keys not working issue.
There are three ways to update a driver. You can do it automatically, manually, or using a third-party application.
To do it automatically, you can use Windows device manager.
- Press and hold Windows Key + X and choose “Device Manager” from the list of options.
- In the Device Manager window, find keyboards.
- Double-click on it once you find it, and the list of installed keyboard drivers will show up.
- Here, you will find the Logitech Mini keyboard as well. Once you see it, right-click on it and choose “Update driver.”
- Choose “Search automatically for updated driver software.”
- Follow the on-screen instructions and install the driver update that shows up.
You need to visit the Logitech support website for the manual process and look for the driver setup file. It will be like any other software installation file. Once you find the setup file, install it on your computer as with any other application.
Besides these two methods, you also have a third option. You can install a third-party driver utility tool on your computer, and it will automatically scan your computer for any outdated or missing drivers. It will also install the latest drivers on your computer with a simple click. However, these utility software tools usually have a price tag. But the price is well worth it as you don’t need to worry about drivers on your computer even again.
Try the next solution if updating the drivers does not solve your problem.
Install Logitech Options Software:
Logitech has an Options software that lets users customize the keyboard according to their liking. This keyboard also supports this application. So, install this application on your keyboard and try out its features to fix your issue with the function keys.
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You can download the application from this page. Once you have the setup file, install it on your computer as you do with any other application.
Try the next solution if this solution does not solve your problem.
Run keyboard Troubleshooter:
There is a utility feature called troubleshooter built into the Windows operating system. Windows is aware that its users might face some issues while using the system, so they have included this feature that scans the system for any possible problems and then tries to fix them. Even with the keyboard not working correctly, one can use the troubleshooter to try and fix it.
Press Windows Key + X and choose “Settings” from the list of options that show up.
Click on “Update & Security.”
Then in the Update & Security settings Window, click on the Troubleshoot tab in the left pane.
You will find the “Keyboard” option in the right pane. Click on it and then click on “Run the troubleshooter.”
Now let Windows scan the entire system for any possible issue behind this. If it detects a problem, it will show up on the screen, and the troubleshoot will try to fix it. If it can’t find the fix, it will at least show the issue behind the problem, and then you can fix it on your own.
When the solution is provided, click on the “Apply this fix” option, and the troubleshooter will take care of the rest.
Restart the computer.
If the troubleshooter did not find any problems, or the fix did not solve your keyboard issue, try the next solution mentioned below.
Restart Windows service:
Human Interface Device or HID is an add-on built into the system that users can use directly. If the feature is turned off by any chance, you need to turn it on right away. You need this feature enabled for the Logitech keyboard to function correctly. Even if it is enabled, you should give it a restart in case there is an issue with it.
Press Windows key + R to open up the Run dialog box.
Enter “services.msc” in the dialog box and press Enter.
Find Human Interface Device Access in the list of services, and once you find it, double-click on it.
Ensure the Startup type is set to automatic.
Now click on Apply and then click on Ok.
Now restart your system.
Move on to the next solution if this solution does not solve your problem with the Logitech MX Keys Mini keyboard.
Update Windows:
As a final attempt, you can try updating the Windows on your computer to the latest version. Windows pushes out updates for its users from time to time, and most of these updates fix existing problems in the system. Even with your Logitech keyboard, it could be a compatibility issue. So check for any new Windows updates on your computer, and install it if you see a pending update.
Once the update is downloaded, restart the PC and check whether your issue with the keyboard is resolved or not.
If you are stuck with non-functional function keys, move on to the final solution mentioned below.
Contact Logitech Customer Support:
After trying all the solutions mentioned above, if you are still experiencing problems with the keyboard, the problem could be with the keyboard’s hardware. Just use your keyboard on your friend’s computer and check whether it works there. Suppose it does not, then you have your answer. There is indeed a problem with the keyboard’s hardware, and in that case, a replacement or a repair is your only option.
If your keyboard is under warranty, you can visit your nearest Logitech service center, and they will help you out.
So these are all the solutions to fix the Logitech MX Keys Mini keyboard Function keys not working issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.
