When you first look at OkCupid, it’s unclear what makes it different from other dating apps. Unlike other apps, OkCupid doesn’t have its gimmick like Hinge, Tinder, or POF (Plenty of Fish), which Match owns.
Nowadays, when Tinder and Bumble make swiping so easy, it’s easy to ignore OkCupid as a generic dating platform. After you finish the signup process, the system gathers enough information about you to make informed match suggestions, saving you the time of sorting through hundreds of profiles.
But unfortunately, in the past couple of days, many users started reporting that OkCupid is not getting likes, messages, and texts. Well, this is a severe problem. However, nothing to worry about as we have some fixes to this problem. So, let’s check out how to fix OkCupid not getting likes, messages, and texts.
How To Fix OkCupid Not Getting Likes, Matches, And Messages
There are different fixes available using which you can easily fix OkCupid not getting likes, matches, and messages issues. So, let’s check them out:
Fix 1: Restart Your Device
Initially, if you can’t find a way to resolve this kind of error, then we advise you to start restarting your device, as this is a great solution to try in your initial stage. So, you must try rebooting the device on which you are using the OkCupid application.
Fix 2: Reset Your Password
There is a possibility that the credentials you are using to log in to OkCupid are incorrect. In that case, we suggest checking your password.
The process of resetting your password is very easy if you forget it. As an additional option, you can also try a different login method if you have set up more than one login method for OkCupid.
Fix 3: Check Server Status
If you have been experiencing this error for a particular period, then there are chances it is due to OkCupid servers being down, causing the issue. So, we advise you to check the DownDetector to know whether other users started facing the same. However, if you find that the other users are also facing OkCupid not getting likes, messages, and text message issues, you have to wait until the servers become live again.
Fix 4: Use a Wired Connection
OkCupid officials themselves give this fix. While logging in to OKCupid, use a wired connection such as Ethernet rather than a wireless one. An Ethernet cable provides a safer and faster connection for playing the game smoothly for playing the game smoothly.
If there is no Ethernet connection, try disabling and reenabling your WiFi. Ensure that the connection is not used for other purposes, such as streaming.
Fix 5: Clear System Cache
Do you still think there is a server issue? It is a wise move to clear the device cache. It is recommended that PC users clear their download cache. In essence, a cache is a collection of temporary files that are useless to anyone. It is, therefore, possible to resolve the issue by clearing them. Once the cache has been cleared, relaunch OkCupid and confirm that the error has been resolved.
Fix 6: Power Cycle Router or Modem
Suppose the issue persists after rebooting your router or modem, power cycle it. It takes only 30 seconds to power cycle after disengaging the cords and waiting at least 30 seconds. Put the cords back into place and launch OkCupid again to determine if the issue of not getting likes, matches, and messages has been resolved.
What Else Can I Do to Resolve The Problem?
The above solutions may not have helped you if you are unfortunate enough to have failed to resolve the OkCupid general authentication problem. A few tips below may help you resolve the issue if that is your case.
- You can try uninstalling and reinstalling the OkCupid app on your smartphone if clearing the app cache doesn’t work.
- Use the browser to open the mobile browser version of the platform if you are experiencing problems with the app. There have been several users who have benefited from this trick.
- Last but not least, if none of the above methods work, you can contact OkCupid support at support@okcupid.com and ask for assistance.
- If you’re trying to hide your internet presence with a VPN, you can disable it before logging in.
So, that’s how to fix OkCupid not getting likes, matches, and text issues. We hope that this guide has helped you. Meanwhile, in case you have any other issues, comment below and let us know.